09/03/2026
Did you know that orthodontic malpractice risks can increase when patients decline recommended treatment, refuse referrals or fail to follow through with another provider?
A documented informed consent conversation can help patients understand what is at stake and help protect your practice when they choose not to proceed.
- Explain the diagnosis and why the referral or treatment is needed
- Confirm the patient’s understanding by asking and answering any questions they may have
- Document the discussion, including the risks of doing nothing
Follow up on referrals and record each step in the patient’s chart
See how informed declination, clear patient education and consistent follow-up can reduce risk of a successful malpractice verdict when patients refuse proposed treatment or referrals.
https://aao-insurance.com/blog/patients-refusal-of-proposed-treatment-or-referrals-in-orthodontic-practice/