10/14/2026
We have a sign in our office with a simple reminder: everyone is welcome here, and everyone is expected to treat others with kindness and respect.
At Stone Dental, we love caring for people from every part of our community, regardless of insurance status, background, or circumstances. We want everyone who walks through our door to feel comfortable, valued, and cared for.
That same consideration extends to our team. They work hard to care for our patients, and we will not accept profanity directed at them, insults, demeaning comments, or threats, whether over the phone or in our office.
If you have a concern, we want to hear it and have the opportunity to help. We understand that dental care, insurance, and billing can sometimes be frustrating. We are always willing to talk through a problem respectfully. However: swearing at, insulting the intelligence and/or appearance of anyone, threatening a poor Google review, and other actions that don’t fall under the umbrella of “acting right” will not change our policies or the care decisions we make. And we absolutely reserve the right to refuse service to anyone who chooses to engage in such activities.
As a small, locally owned family business, our reputation means so much to us. It is built on the trust of our patients and neighbors, and we take our responsibility to earn that trust very seriously.
Speaking personally: I am grateful for the trust you place in us and for the kindness so many of you show our team every day. I want our office to be a welcoming place for everyone, including the women who show up to work here everyday. Thank you to all of our patients who choose to “act right” and put a smile on OUR faces. ❤️
