03/31/2020
PUBLIC HEALTH ANNOUNCEMENT REGARDING CORONAVIRUS 2019 (COVID-19)
Tuesday 3/31/20
Dear Patient:
This is a difficult time for everyone however we want you to know that we are here for you. At the heart of Perio Health Partners is a commitment to be available for our patients when they need us. We have always delivered on that promise by remaining true to our mission of “restoring wellness”. Today I want you to know that our Team has worked tirelessly behind the scenes to provide you a safe and healthy environment over and above the recommended CDC protocols. When you return to our practice in a few short weeks we will welcome you back to an updated office environment with new medical grade air filtration systems in each operatory, and our team will be wearing masks, gloves and protective face masks to provide safety above and beyond universal precautions. We are fully prepared to provide you peace of mind in your choice of a Periodontal office now and in the future.
We have been monitoring this situation for at least 8 weeks and have been calling patients ahead of schedule to ask if they have:
-Developed a new fever, cough or shortness of breath in the last 30 days
-Been on a plane or have had known contact with any person confirmed or suspected to be infected with the corona virus.
So far we have no reported cases!
We have also taken a series of steps to further safeguard your health and safety:
-Patients will wait in their cars for their appointment and we will come out to
greet, take an air temperature and give you a mask and gloves, we will then bring
you into the office at your designated appointment time.
-In the future: a quick 15 min covid-19 test is going to be released and we will use it to determine if we can proceed
-We will mail you any insurance, billing information or receipts
-Payment will be in the form of credit cards, checks and cash
In the effort to reduce the transmission of COVID-19 in our community, Perio Health Partners has been in the process of rescheduling all NON-EMERGENCY dental care for our patients until Monday April 13, 2020. We will confirm with you a week in advance if that time frame needs to be extended to the end of April. If you are a patient of record and you believe that you are experiencing a true dental emergency prior to April 13th, please call (585) 376-5300 to speak with Natasa and she will contact me to meet you in the office. If you have friends or relatives that need emergency dental care we can accomodate them. We do this to help our community so we can keep non-covid patients out of the hospital and emergency rooms so our health care workers can concentrate on the critically ill.
There is nothing more important than the health and safety of those we care about and love. Together we will get through this.
Be safe and stay healthy.
Dr. Mary Ann Lester, Natasa, Gloria, Alessio, Claudia, Maria, Reda and Rosalie😊