05/18/2020
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained: our commitment to your safety.
Infection control has always been a top priority for our practice and you have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it's both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S.Centers For Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
-Our office will communicate with you beforehand to ask some screening questions. You'll also be asked some of theses questions when you are in the office.
-We ask you come with a face covering and if you don't have one we will provide you with one.
-We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
-You will see our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect.
-Appointments will be managed to allow for social distancing between patients. That might mean you are offered fewer options for scheduling you appointment.
-We do our best to allow greater time between patients to reduce waiting times for you as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you , and every patient, safe in out practice. To make an appointment please call the office at 717-567-3600.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Sincerely,
Dr. Daniel Hengst and Team
