05/16/2026
Every single day we revel in gratitude for the team of incredibly bright, compassionate, kind, empathetic, trustworthy, clinically gifted, love filled humans that take such incredible care of our dear patients!!! And annually it’s such a treat to take a full day away from the House of Floss for some concentrated appreciation AND celebration of our wonderfilled Dream Team!!!! Our presenter this year was Todd Williams, who has more than three decades of culture development expertise spanning healthcare, hospitality, and other customer-facing industries… and can we just say, Todd is our new favorite speaker!!!!
“On Purpose… With Purpose” Today, people want more than great service—they want to feel the purpose, passion, and intention behind their care. When every team member leads with purpose, it strengthens connection, elevates the experience, and drives lasting excellence.
Todd spent over 20 years with Four Seasons Hotels and Resorts, where he served as Senior
Learning and Development Manager, helping shape the company’s world-renowned
reputation for luxury service by focusing on deeply human, personalized experiences.
And this hit home for us. It is in our DNA at Mt. Horeb Dental to be able to connect on a human level with our patients and truly have the privilege of knowing and loving them so we can customize the best clinical care for their healthcare needs. Mmmmhmmm folks The House of Floss is much like The Four Seasons of Dentistry. No brag, just fact 🦷❤️💋
# heart