09/29/2026
We are now accepting new Delta Dental insurance patients scheduling after Jan 1st! Please read this entire post before calling!
Please keep in mind we will be out of network with delta dental as of Jan 1, 2027. This does not mean you cannot come here, we will absolutely bill your insurance for you and most patients have out of network coverage. There will only be a few differences:
- Delta Dental pays patients directly when out of network, you will pay for the visit completely up front then receive a check in the mail from delta dental a few weeks later (so open that junk mail you get)!
- you do NOT have to file anything, we will do all that for you!
- You will likely pay more out of pocket than you did when we were in network, this could be $5... it could be more. Unfortunately, it will change by each plan and we really won't know until we file the claim and they pay you! We always recommend you giving it a try with us first!
We don't want to lose anyone, we love all of our patients! We are dropping delta dental due to many different issues. We love to be incredibly transparent so we will let you know why! Our staff deserves the best, they deserve to feed their families and not have to worry, we cannot continue to take an insurance who refuses to raise reimbursements with the sky rocketing costs of supplies and overhead. To put it into perspective, we are within dollars of paying more for a denture to be fabricated than what delta dental thinks we should be paid for the denture and it is completely illegal to charge more than what they say we can. There are certain dentures that have absolutely cost me hundreds more to make than what we were paid, I want everyone to get the BEST.
As a business, we simply cannot keep taking hits like this and continue to provide the same care, updated technology, the best products to our patients. When delta dental decides to keep up with the times, we will happily go back into network. Delta dental is the largest dental insurance company, their CEOs per state make millions of dollars, and yet they are one of the lowest paying insurances. I am sure your alls premiums have gone up, but they refuse to help out the small businesses and raise reimbursements over the past 10-15 years.
On top of this, their maximums for patients are still as low as $500, which barely covers two filings. Insurances are to save you money in case of catastrophic events in medical, in dental, you're given the absolute bare minimum. The constant denials for treatment, bundling treatment so we cannot charge for additional services performed (like alveoloplasties), jumping through hoops so you all get the meek $500-1000 that dental insurance covers (you deserve so much more), it's all too much! We just can no longer support Delta Dental at our office.
And remember, we do have an in office membership, we have had multiple delta dental insurance patients drop their insurance and pick up our membership. It's $35 a month for 12 months for the first member (additional members and kids even cheaper, veterans and their families also get additional discounts). You get all preventative (2 cleanings, 2 exams, emergency exam, fluoride, Velscope cancer screening, all X-rays) at no additional cost. 30% off fillings, root canals, and extractions. Then 25% off crowns, dentures, veneers, implants. You even get 10% off elective treatment such as aligners, whitening, botox, filler, etc. There are no maximums, no denials, no jumping through hoops. Just dental care!!!
If you're as upset as we are about this, please contact your HR department at your place of employment that provides delta dental and ask them to switch to the many other dental plans that we are in network with, such as guardian, MetLife PDP Plus, Cigna, BCBS TN, anthem, and so on.
If you have any questions or would like to get scheduled, please give us a call at 606-248-3674. We are so sorry that our hands are forced here and we hope delta dental changes soon.
