03/16/2020
Hello Patients, Friends and Family,
In light of the recent covid-19 situation, our office has implemented a few changes:
First, we have always and will always adhere to the highest professional standards of infection control. Our procedures meet or exceed the criteria given by the leading organizations in the field. In addition to this, we have increased our disinfecting and cleaning of our common area and non clinical surfaces over the last few weeks. We will continue to do this in order to help minimize risk to our patients and staff.
Second, we must reschedule any patients who have ANY flu-like symptoms. We realize the symptoms may in fact be from a common cold or allergies, but in this environment we simply cannot make exceptions. Also, if you have had ANY contact with a known covid 19+ patient we must reschedule you to another date. WE RELY ON YOUR HONESTY AND APPRECIATE IT.
Third, we will have to adjust the way we handle our waiting area. When you arrive in the parking lot we ask that you call 425-334-6912 and let us know you are here. We will text you when your chair is ready limiting your time in common areas. This helps us to keep a more robust social distance and keeps patients and staff safe.
Fourth, we ask that you come to your appointments alone. In order to maintain social distancing with no persons in the waiting area, we prefer all patients come alone. If those accompanying you can remain in the car, that is our preference.
Fifth, we ask that you are patient with us and flexible with the schedule. As with all of you, we are taking this day to day. With significant cancellations and changes, we may have to alter and/or condense the schedule. We hope that if changes occur we are able to accommodate everyone but that may require some flexibility on all parts. In the interim, we will prioritize urgent and emergent care. Thank you in advance for your understanding.
Lastly, we appreciate all of our patients and our staff. We want to be here to provide top notch care for all of you. We will continue to do so until we feel it is safe for all of us. If a time comes when we are unable to remain open, we will adjust and adapt so that we can still provide care when necessary. Please contact us with any questions. All the best to you.
Sincerely,
Doug Brajcich DMD, Julie Lum DMD and Staff.