05/20/2020
To all our Valued Patients:
At Hacienda Gale Dentistry, we remain committed to doing our part in minimizing the spread of the Coronavirus, COVID-19. As healthcare professionals, we continue to follow well-researched, scientific public health advice to help limit infections and slow the spread of COVID-19. We’re excited that our Governor has lifted our Emergency Only order and we will begin seeing patients again.
Rest assured, your safety and the safety of our dental team, is a top priority. We will continue to follow all CDC, ADA, and State specific recommendations regarding Personal Protective Equipment and the sterilization of instruments, surfaces, and workspaces to protect our patients and staff members. We are also taking extended measures to further protect all our patients and team with the following protocols:
• Pre-screening all patients as we confirm appointments and prior to entering the building
• Social distancing – by asking you to remain in your car until we text you we are ready for your appointment.
• Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
• At the beginning of your appointment, you’ll be asked to pre-rinse with an anti-viral rinse
• Added equipment to limit aerosols in the treatment rooms
• Please take your temperature the morning of your appointment. We will confirm no fever with a contactless thermometer upon your arrival.
• We ask that patients enter the office unaccompanied, if possible
• Our waiting room will no longer offer magazines, children’s toys, and so forth, since these items are difficult to clean and disinfect.
• Clear plastic screens (sneeze guards) have been installed at the front desk to minimize exposure to airborne pathogens.
• Medical-grade high efficiency particulate arrestance (HEPA) air purifiers have been installed in the office to help improve the air quality in the area for all patients, family members, and staff.
• Our doctor and staff will be wearing all of the recommended personal protective equipment (PPE).
If you had an appointment scheduled during our closure, we will be reaching out to you to get your appointment rescheduled. If we’ve already rescheduled your appointment, we’ll be reaching out to confirm your appointment and advise you of some new protocols we’ve put in place to ensure you and our dental team are protected.
We encourage everyone in our community to continue to take steps to minimize the spread of the virus, as dictated by the CDC.
If you have a question about an upcoming appointment, please contact us. We look forward to seeing you again in the practice!
Dr. Balce & Staff
