10/14/2026
๐ฅ๐๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐๐ ๐๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฅ
๐๐ฐ๐๐๐๐๐
๐๐๐๐๐ ๐บ๐๐๐๐ ๐ช๐๐๐๐๐ ๐
Sarah Chaney has been one of our most trusted financial coordinators here at Hebert Dental since 2009, and we've been privileged to work alongside her for all these years. Her knowledge of all things financial is truly unmatched, making her an invaluable resource to our team and our patients alike. While words can hardly capture how much we appreciate her, we can say this: Sarah has a gift for brightening any day with a well-timed joke, and we're so grateful to have her. Meet Sarah! โฌ๏ธ
1๏ธโฃ๐ช๐ต๐ฎ๐ ๐บ๐ผ๐บ๐ฒ๐ป๐ ๐ฎ๐ ๐๐ฒ๐ฏ๐ฒ๐ฟ๐ ๐๐ฒ๐ป๐๐ฎ๐น ๐ต๐ฎ๐ ๐บ๐ฒ๐ฎ๐ป๐ ๐๐ต๐ฒ ๐บ๐ผ๐๐ ๐๐ผ ๐๐ผ๐?
I remember the very first day I started, and everyone on the team knew something or multiple things about many of the patients coming in that day. Like details of someone getting married, had a baby, or concerns about a tooth - they knew these things off the top of their head! I thought to myself, wow how do they remember this much about ALL these patients?! It showed me they truly cared for and listened to their patients.
2๏ธโฃ๐ช๐ต๐ฎ๐โ๐ ๐ผ๐ป๐ฒ ๐๐บ๐ฎ๐น๐น ๐๐ต๐ถ๐ป๐ด ๐๐ต๐ฎ๐ ๐ฏ๐ฟ๐ถ๐ด๐ต๐๐ฒ๐ป๐ ๐๐ผ๐๐ฟ ๐ฑ๐ฎ๐ ๐ฎ๐ ๐๐ผ๐ฟ๐ธ?
Posting payments and seeing that my estimate was spot on and the balance on the account comes to a perfect $0.
3๏ธโฃ๐ช๐ต๐ผ ๐ต๐ฎ๐ ๐ถ๐ป๐๐ฝ๐ถ๐ฟ๐ฒ๐ฑ ๐๐ผ๐ ๐ถ๐ป ๐๐ผ๐๐ฟ ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ ๐ฎ๐ป๐ฑ ๐๐ต๐?
I donโt know if there is one person I could point to. I started working in medical billing 25+ years ago and my lead, Sue, was so amazing. She explained everything so detailed as to why you do this versus this, and she took her time to explain all the small aspects. I then moved on to pharmacy billing, and Tracy was my phenomenal lead who showed me all the ins and outs of the prescription world. There were so many variables we had to take into consideration. They were both so patient in their training and explaining that I wouldnโt have the knowledge or skills without their leadership.
4๏ธโฃ๐ช๐ต๐ฎ๐โ๐ ๐ผ๐ป๐ฒ ๐๐ธ๐ถ๐น๐น ๐๐ผ๐โ๐๐ฒ ๐ด๐ฎ๐ถ๐ป๐ฒ๐ฑ ๐ต๐ฒ๐ฟ๐ฒ ๐๐ต๐ฎ๐ ๐๐ผ๐โ๐ฟ๐ฒ ๐ฝ๐ฟ๐ผ๐๐ฑ ๐ผ๐ณ?
Multi-tasking like an octopus. There are so many requests and updates that can hit us all at once, and it makes things so chaotic, but Iโve learned to prioritize whatโs here and now and need immediate attention versus what can wait.
5๏ธโฃ๐ช๐ต๐ฎ๐โ๐ ๐ผ๐ป๐ฒ ๐ฎ๐ฐ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐๐ต๐บ๐ฒ๐ป๐ ๐๐ต๐ฎ๐ ๐บ๐ฎ๐ธ๐ฒ๐ ๐๐ผ๐ ๐ฝ๐ฟ๐ผ๐๐ฑ?
๐๐๐ซ๐ฌ๐จ๐ง๐๐ฅ๐ฅ๐ฒ - My family โ if you donโt know the story of how Bill and I came together, in addition to our miracle baby, Liam (who is now a teenager) then sit down and weโll have a good chat about how all things, good and bad, happen for a reason.
๐ฃ๐ฟ๐ผ๐ณ๐ฒ๐๐๐ถ๐ผ๐ป๐ฎ๐น๐น๐ - I had approximately two weeks of training when I started at Hebert with zero dental knowledge.
6๏ธโฃ๐ช๐ต๐ฎ๐โ๐ ๐ผ๐ป๐ฒ ๐ด๐ผ๐ฎ๐น ๐๐ผ๐โ๐ฟ๐ฒ ๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด ๐๐ผ๐๐ฎ๐ฟ๐ฑ ๐๐ต๐ถ๐ ๐๐ฒ๐ฎ๐ฟ?
I donโt have one specific goal, and I donโt believe in new year's resolutions. I think if you want to do more of something, be better at something then start today and you work at it each day. Every day brings the drive for better habits, tougher workouts, being patient and present, staying connected with family, giving back or helping where I can. Some days are wins and some days are speed bumps, but itโs still moving forward.
7๏ธโฃ๐ช๐ต๐ฎ๐โ๐ ๐ฎ ๐ฐ๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ ๐๐ผ๐ ๐ผ๐๐ฒ๐ฟ๐ฐ๐ฎ๐บ๐ฒ ๐๐ต๐ฎ๐ ๐บ๐ฎ๐ฑ๐ฒ ๐๐ผ๐ ๐๐๐ฟ๐ผ๐ป๐ด๐ฒ๐ฟ?
Balancing work and family because some days there are just not enough hours in the day to get everything done, I want to do. Fortunately, I have a great support team at work to unload on, and my husband knows his place is in the kitchen (Iโm kidding, but itโs because heโs a better cook than me!) ๐He takes on more than his fair share to keep me sane.
8๏ธโฃ๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐ต๐ผ๐ฝ๐ฒ ๐๐ผ ๐ฏ๐ฒ ๐ธ๐ป๐ผ๐๐ป ๐ณ๐ผ๐ฟ?
That I was a good mom and wife, that I took the time to enjoy all the moments with my husband and son.
9๏ธโฃ๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ผ๐๐ฒ ๐บ๐ผ๐๐ ๐ฎ๐ฏ๐ผ๐๐ ๐ฐ๐ฎ๐ฟ๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐ฝ๐ฎ๐๐ถ๐ฒ๐ป๐๐?
Because I work behind the scenes, I donโt get to see many patients. So, my care is focused on covering all bases involving cost, insurance hoops, maximizing benefits, and all the variables that go into a treatment plan. This way patients can move forward with treatment with a complete understanding of cost and have no surprises afterwards.
๐๐ช๐ต๐ฎ๐โ๐ ๐๐ผ๐บ๐ฒ๐๐ต๐ถ๐ป๐ด ๐๐ผ๐ ๐ต๐ผ๐ฝ๐ฒ ๐ฒ๐๐ฒ๐ฟ๐ ๐ฝ๐ฎ๐๐ถ๐ฒ๐ป๐ ๐ณ๐ฒ๐ฒ๐น๐ ๐๐ต๐ฒ๐ป ๐๐ต๐ฒ๐ ๐น๐ฒ๐ฎ๐๐ฒ ๐๐ฒ๐ฏ๐ฒ๐ฟ๐ ๐๐ฒ๐ป๐๐ฎ๐น?
That they were understood. There is nothing worse than going somewhere for any type of service and being judged or dismissed. If we donโt provide the best care, we have no reason for patients to come back. I love to hear the stories of โI was afraid of the dentist for many years, until I went to Hebertโ or โI never thought I would enjoy going to the dentist until Hebertโ. And donโt even get me started on the before and after transformation pictures! Our team works so hard to understand every patient in their own personalized way; itโs amazing to hear life-changing stories.
