08/16/2021
Dental Office Receptionist
We are looking for a front office receptionist who loves dentistry and learning new things. This candidate must be comfortable with new technology, must be a people person who is comfortable answering phones, greeting patients, making appointments, and collecting outstanding balances. We are looking for someone who is honest, self aware and aware of the emotions of others. If this sounds a like a good fit, we would love to hear from you.
The ideal person is skilled in exceptional patient care and understands that building strong relationships with patients is key to the success of our practice. We are seeking someone with a great attitude, strong attention to detail, excellent verbal and written skills, ability to multitask and handle a variety of situations while maintaining a professional presence at all times.
Main Job Tasks, Duties and Responsibilities:
-Register new patients according to established office protocols
-Assist patients to complete all necessary forms and documentation
-Verify and update patient information
-Inform patients of dental office procedures and policy
-Enter all relevant patient information into data system
-Maintain and manage patient records in compliance with privacy and security regulations
-Answer and manage incoming calls
-Respond and comply to requests for information
-Schedule patient appointments
-Confirm upcoming appointments and recalls according to office protocol
-Arrange patient charts for next day appointments
-Fill in cancellations and no-shows
-Organize referrals to other medical specialists
-Collect and receive payments from patients at time of treatment
-Inform patients of financial treatment plan options
-Arrange payment schedule with patients
-Prepare and mail billing statements
-Prepare claim forms for dental insurance
-Sort and distribute incoming and outgoing post
-Maintain a professional reception area
Education and Experience:
-General education degree or high school diploma
-Knowledge of dental terminology, procedures and diagnosis
-Knowledge of computer and relevant software applications
-Knowledge of general administrative and clerical procedures
-Working knowledge of dental insurance
Key Competencies and Skills:
-Communication skills
-Information collection and management
-Planning and organizing
-Accuracy
-Customer service skills
-Team work
-Initiative
-Adaptability
-Confidentiality
Please email your resume to [email protected]
On the subject line, write ADMIN
Job Type: Full-time
Salary: Corresponding to experience
Location: Boise, Idaho
