13/05/2020
(update 13.5.20) Following the Government publication of the roadmap to reopening, we are hoping to resume practice operations very shortly again (on or around the 18th May). We are awaiting imminent publication of the exact date of this from the Dental Council of Ireland, following their recent meetings with NPHET and the other relevant dental organisations. Once we have clear guidance on this (expected within the next 24-48 hours), we will hopefully be operational again.
Assuming that the Dental Council give the go-ahead for a resumption of service, we will be contacting patients in the coming days to confirm appointments for the week of Monday 18th May.
HOWEVER, if you have an existing appointment during the week of 18th May - please DON'T re-attend without a confirmation call or email from our reception team, as there are several steps that we'll need to discuss with you in advance of your appointment.
A few days before your next appointment, it'll be necessary for our reception team to run through a series of questions with you on the phone or by email. Once these have been answered, we can proceed with your visit. We will guide you on this, as it may be very different from your previous attendance with us. We ask that when you next attend, you attend alone, and that you leave most personal belongings in your car. You will be offered to wait in your car, or to have a seat in our waiting area (seating is limited and appropriately spaced at 2m distances). If you come by bike / motorcycle, please leave your helmet outside if possible, and you can lock your bike securely outside the practice door as usual. You will be greeted by our reception team on arrival, some routine questions recorded again, and your temperature will also be taken with a non-touch thermometer. Our reception team may look a little different, as they will likely be wearing masks and eyewear - don't worry, they will still have a smile for you!
For patients who had their appointments cancelled, we'll be in touch as soon as we re-open to reschedule your original appointment. We have a full list of the cancelled appointments and will endeavour to get you in as soon as possible.
We are really looking forward to welcoming you back to the practice again.
Best wishes and stay safe,
Barry Dace, Rachel Doody, and all the Team at Number16