Due to the high number of people wishing to receive NHS dental treatment and the very long waiting lists, your dental practice has no choice but to remove patients who have not attended for two years or more from the NHS list. Due to patients being unable to make an appointment with us because of the Covid 19 pandemic, we have extended our patient registration by an extra year. What to do to keep
your place on the NHS patient list:
Always attend any appointment booked, or cancel the appointment more than 24 hours in advance. Make sure you book your next dental examination before you leave the practice. Whether it’s three, six, nine or even twelve months in advance, our reception teams will help you make your next appointment. Be sure they are correct, especially your email address and mobile phone. If we can keep in touch with you, then we can help you keep on track so you don’t miss your appointment. If you are caring for an older person, then help them to keep up their registration too by tracking their appointments with them. If you are removed from the NHS patient list, you are no longer able to receive NHS treatment at the practice. If you want to receive NHS treatment again, you will need to contact the NHS and join the waiting list. As NHS waiting lists are long, it may be some time before you can join another practice. So our recommendation is that you protect your registered status.
