14/06/2020
As we approach the 2nd week of opening since our working restrictions were partially lifted, Stevenage Dental Practice would like to thank all our patients for their support and understanding at this challenging time. We would like to update you on the services currently offered in our phased opening, as we strictly follow guidelines from our governing bodies.
**We will continue to provide our urgent care triage service by telephone during our normal working hours and also now provide a limited range of face-to-face appointments. This is the path forward towards normality but unfortunately, not the usual full service yet.
**As part of our phased opening, treatments, which we previously routinely carried out, will not yet be available for safety reasons. These include dental examinations, hygienist appointments and routine dental treatment. We will of course inform you of their re-introduction as soon as we are able to.
**We will be prioritising emergency appointments to manage toothache and dental infections. If you have a severe toothache or if you have a dental infection, please call the practice on 01438 312686 and we will do our best to help you.
**One thing has remained the same: our commitment to your and our safety. Infection control has always been a top priority for our practice. Stevenage Dental Practice will be following additional protocols to keep our standards to “best practice” in light of the current pandemic and in line with guidelines issued by our governing bodies.
**We will also allow longer time between patients so that we can carry out behind-the-scenes safety precautions including additional disinfecting cleaning before and after each appointment. This limits the number of appointments we can offer every day but it does help us keep a safer environment.
How you can help keep Stevenage Dental Practice safe for all:
** Please come alone (unless there is a need to accompany children or you need a carer)
** There are floor markers to guide you on social distancing from another patient.
** Payment by debit or credit card only, please.
** Please try and arrive as close as possible to your appointment time. You may need to wait outside for a short while to ensure the Practice is fully prepared for your appointment.
** If you are travelling by public transport, current government guidelines are to wear face coverings.
** Please do not arrive without an appointment.
Stay Safe!
The whole team at Stevenage Dental Practice
