14/09/2026
π¦· A little reminder for our new patients π
Weβve welcomed lots of new patients to the practice recently, which is fantastic! π₯° As we settle into caring for you, we just wanted to share a few important reminders to help your appointments run as smoothly as possible.
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Please attend your appointments
We understand that sometimes things happen and appointments need to be changed. However, missed appointments have a big impact on the practice and on other patients who are waiting to be seen.
If you fail to attend your initial appointment, or subsequently fail to attend appointments as part of an agreed course of treatment, you may not be able to continue your registration with the practice.
Our missed appointment rate has double since taking on all of our new patients!
π· Payment before your appointment
Please ensure payment is made before going into your appointment, where applicable. If you are unsure about the cost of your appointment or treatment, please speak to reception beforehand.
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Check your exemption status
If you are claiming free NHS dental treatment, please make sure you check that you are currently entitled to an exemption before attending. If your circumstances have changed, please let us know.
π Keep your medical information up to date
Please make sure we have an accurate and up-to-date list of your medications and medical history. If anything has changed since your last visit, let the practice know.
π Need to cancel or rearrange?
Please give us as much notice as possible. This gives us the opportunity to offer the appointment to another patient who may be waiting.
We really appreciate everyone's cooperation and understanding. These small things help us provide the best possible service to all of our patients. π¦·π
Thank you from all of the team!