05/06/2020
We are opening on 8th of June to see our emergency patients and these are step we are taking to Keep You and Our Team Safe.
We are excited to have the opportunity to welcome you back! Our office has always utilized personal protective equipment (PPE) that has exceeded all the guidelines, however, in light of the COVID-19 Pandemic all dental staff will be using personal protective equipment in line with current recommendations and evidence. We apologise in advance for the necessary Reduction in social interaction that this will necessitate. Whilst our masks may make us
appear impersonal and distant, please be assured we are still the same friendly team
underneath it all!
Our new opening hours are 8 a.m. to 8 P.m. will work in two teams of Morning 8am to 2pm and Afternoon 2pm to 8pm.
You will see many changes, as we have new ways of scheduling your appointments. First, you will be contacted 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment. We will have to reschedule your appointment if we are unable to complete this step.
You will notice posters outside the practice telling our patients if they have any symptoms they must not enter the building to take to control the
risks?
We will Consider texting our patients on the day of their appointment too in case they have just started displaying symptoms.
We have put measures in place to separate and minimise the number of patients in practice at any one time
We have put 2m distancing signs on floors and walls in the practice/outside the main entrance
Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.
1. Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces. Please don’t bring too many iteams but we will be offering storage place for your bags and coats if necessary outside the treatment room.
2. Maintain distancing in the reception area for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the clinic.
3. Removed magazines and items that can transfer germs of any kind. Hand sanitizers will be positioned throughout the clinic.
4. We require a mask to be worn by ALL patients upon entering the office. If you have your own mask, please bring it with you.
5. Installed sneeze guards or droplet barriers at all reception areas.
6. Require hand washing and hand sanitizing before all appointments by our team and by our patients and we will Provide antiseptic hand gel on entrance and exit
7. Introduce an oral pre rinse by all patients to reduce exposure to germs after rinsing you need to spit back into the cup. You will notice we Use of rubber dam and high-volume suction for our treatment.
8. Record temperature of every patient upon entering the office.
9. Record the temperature and lung efficiency of every team member each day at beginning and end of work period.
10. Payment arrangements in advance to avoid delay and allow contactless exit from the appointment.
11. Enhanced operatory disinfection procedures of all surfaces between patients.
12. Ambient air management with air filtration continuously in treatment rooms and common areas .
13. Enhanced operatory disinfection procedures before and after all appointments
14. New personal protection equipment like visors, gowns, and masks for our team to provide barriers against the smallest of germs.
15. Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures.
16. Enhanced regular disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.
17. Disinfection of all outside mail and packages that enter the building.
18. Longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
