09/04/2026
We are currently experiencing an extremely high volume of calls, especially during peak times. As a result, waiting times can reach up to 1 hour 30 minutes.
We completely understand that this can be frustrating, and we truly appreciate your patience while our team works as quickly as possible to help everyone.
Our staff are doing their absolute best under pressure, so we kindly ask that all communication remains respectful 💙
Please also be aware that repeated calls or multiple complaints about waiting times can unfortunately make delays worse for others trying to get through.
Thank you for your understanding and continued support it really does make a difference.