Burwell Dental Surgery

27/12/2023

Burwell Dental would like to wish you and your loved ones a very Merry Christmas 2023.

Thank you for being our lovely patients. We have enjoyed helping you look after your oral health care needs and supporting your dental journeys.

Thank you for your custom and we look forward to welcoming you back in the New Year 2024!

Christmas Opening Hours

Friday 22nd December - 8.15am to 4.00pm

Saturday 23rd December – Closed

Sunday 24th December – Closed

Monday 25th December - Closed

Tuesday 26th December– Closed

(Emergency Appointments Only)

Wednesday 27th December – 8.15am – 12.15pm
Thursday 28th December - 8.15am to 12.15pm
Friday 29th December - 8.15am to 12.15pm

Saturday 30th December – Closed

Sunday 31st December – Closed

Monday 1st January 2024 - Closed

For a dental emergency please phone the Practice on (01638) 741350 during the above mentioned hours.

For advice out of hours, please telephone the Practice for details on the duty dentist who is available to triage and for advice.

** The Practice will resume normal working hours from Tuesday, 2nd January 2024 **

Dr Zainab Salim will be taking a 6 month sabbatical from January 2024. Her patients will be looked after by Dr Sheetal Jadhav and Dr William Pradas. Please contact with us should you need to discuss these arrangements
Kind Regards and Seasons Greetings.

The Burwell Dental Team

08/09/2023

Guided biofilm therapy with EMS Airflow !
This is a cutting edge advanced technology that is super comfortable as it uses warm water , very safe and gentle on the teeth and soft tissues, helps preserve teeth for longer in the mouth , a hygiene experience that meets the future !

28/12/2020

WE ARE OPEN

Over the Cristmas period the opening hours are

29 Dec 2020 Tuesday - 8.30am to 12.30pm
30 Dec 2020 Wednesday- 8.30am to 12.30pm
31st Dec (New Year's Eve) Thursday - 8.30am to 12.30pm

Outside of these hours a duty dentist is available for telephone advice. Please call the practice on 01638 741350 for further information.

We will resume normal timings 8.30am to 5pm from the 4th Jan 2021.

We are now in tier 4 as of the 26th Dec 2020.
Our team would like to reassure you that we are here for you throughout. We have very robust cross infection control procedures and precautions in place to continue to ensure it is still safe for patients to attend appointments for both emergency and routine care.
We have your best interests and safety as utmost priority and we will strive to provide you with high quality dental care when you visit us.

- The Team at Burwell Dental

23/11/2020

National Lockdown Announcement 31st October 2020

By now you are probably aware, the Prime Minister recently announced a second national lockdown due to the rising number of cases of Covid-19.

You will be pleased to know, Burwell Dental will remain open!

There are no restrictions with regards to medical /dental treatment and you are actively encouraged to keep your appointments.

Just to reassure you, we have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff.

The treatment rooms are prepared prior to each appointment with all surfaces disinfected after each patient. The air purification/exchange units will continue to be used throughout the day in each surgery. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage.

However, if you are worried about your attendance, please contact us to discuss your concerns and we can always postpone your treatment until a later date.

We continue to recommend that patients in the high-risk category delay non-essential treatment until further guidance has been given by the relevant authorities.

Just to re-iterate, when you arrive at the Practice:

We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional.
We will continue to check your temperature and if this is above 37.8c - you will be advised to rebook your treatment and to follow government guidelines.
Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.
As you enter the building you will need to use the alcohol disinfectant rub to disinfectant your hands.
In the meantime, please stay safe and contact us if you have any questions.

07/08/2020

We at the Burwell dental team are very thankful to have Marilena as a dental nurse.

We appreciate her hard work and commitment to our patients and are very proud to see her achievements.

22/06/2020

Important Announcement
The re-opening of Burwell Dental

We are pleased to announce the phased return to practice from 22nd June 2020
We recently welcomed an announcement from our Chief Dental Officer to begin the phase of reopening our practice – news that we’ve been waiting for since we went into lockdown.
It is however vital that we resume our services to patients in a safe and effective way and that we work within the current national guidelines which include the fitting of Personal Protective Equipment.
Whilst we continue to source the right protective equipment that keeps both staff and patients safe, we will phase our reopening.
Clearly, there are many of you who are eager to be seen and we will endeavour to get to you all as soon as we can. The practice is currently open for telephone enquiries only, so should you need to speak to a member of the practice, please contact us by calling 01638 741350. Please do not attend the practice in person or without an appointment.
Initially we will be prioritising those patients who have had or are still in severe pain - we have a list of patients who have contacted us to use the emergency triage service during the lockdown period and we will be contacting you shortly to discuss your current needs.

We have been overwhelmed by your support during the lockdown period and ask that you bear with us that little bit longer, after which we hope to welcome you back into the practice.

In the meantime, please keep safe and look out for further communication from us!

Kind regards
The Burwell Dental Team.

22/06/2020

03/06/2020

Burwell Dental Update - 3rd June 2020

A heartfelt appreciation to all our patients for your support, understanding and patience as we deal with the current health pandemic.

The government has announced that dental practices can reopen from the 8th of June provided they have everything in place to do so to ensure safety for our patients.

Dental practices are advised to refer to the National guidelines that have just been published, carry out Covid related risk assessments and adapt to the new working pattern to ensure safe delivery of services to our patients whilst also protecting the staff.

We are working tirelessly to comply with the protocols, prepare the practice for reopening, provide additional staff training to work in the new set up and procure adequate stocks of safety equipment necessary to receive patients safely.

The date of reopening will be influenced by all these factors falling into place.
We are working extremely hard to ensure we are able to resume as soon as possible.

All current routine appointments will stay cancelled and we will be in contact as soon as we are able to reschedule them. Notification of cancellation of your appointment is not required.

When we re-open, priority will be given to stabilise patients with urgent issues working through the list of patients that needed us during the closure and our plan members to be served prior to seeing our existing patients.

The capacity for the patient flow is likely to be reduced so we may only be able to see lesser number of patients per day than before the pandemic. This will increase our waiting times but we will try and work to our best to accommodate our patients as safely as we can.

Plan members – please be reassured that your plan being annual will retain all the benefits and will be served to deliver the same to you over the course of the coming months as high priority. We are considering extending our hours should the need arise to fulfil this.

Thank you for your patience and we hope to see you all as soon as we have prepared your practice to welcome you to be treated in a safe environment.

We, the Burwell team are in anticipation to embrace the new normal, serving the community even better than ever before.

For Emergencies please continue to call the practice on 01638 741350 for advice and information as we continue to triage.

Burwell Dental Team

24/03/2020

** SORRY WE ARE CLOSED **

24/03/2020

TEMPORARY CLOSURE due to COVID 19

It is with immense regret that we have had to close the practice as of 23rd March 2020 until further notice. Following guidance from the British Dental Association, we will be unable to provide patients with routine dental care until we are advised further.
A very heartfelt thankyou to our patients for being understanding about the cancellations to your appointments and do hope you are able to appreciate that these measures taken are in the best interest of patients and staff safety in this situation of crisis.

We can now only offer our existing patients emergency dental care via an on-call service.
If you are a registered patient of our practice and have a DENTAL EMERGENCY
- you are in severe pain
- are suffering from facial swelling
- you have suffered trauma to a tooth or teeth
please call the practice landline number 01638 741350 for further details via answer phone message.

If you have any symptoms of COVID ( fever/ new persistent cough) or been in contact with anybody who has, please call NHS 24 on 111 for further information regarding dental emergency management.

We Wish you good health and looking forward to seeing you when we resume services.
The Team at Burwell Dental

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