12/05/2026
📢 NHS PATIENT REGISTRATION UPDATE 📢
A large number of our phone calls are currently regarding NHS registrations, so we would like to clarify the process following the NHS contract changes introduced over the last two years.
Unfortunately, dental practices are no longer able to manually register NHS patients directly through reception.
If you do not currently have an NHS dentist, you must register via the NHS Dental Access Portal using the link below:
https://dhcw.nhs.wales/.../our.../dental-access-portal/
❗ Please do not contact reception regarding NHS registration requests, as we are unable to add patients manually or assist further with the portal process.
For patients who have accepted an offer and have been allocated a place at our practice through the portal:
✅ We will contact you directly.
We receive a set number of patients each month from the Health Board and therefore onboard patients in stages to ensure we can accommodate appointments appropriately for the month ahead.
Please note, until we officially receive your details from the Health Board confirming your allocated space, we are unable to accept or book you into the practice.
We appreciate your patience and understanding whilst we work within the current NHS system changes.