05/11/2020
Following Recent Goverment Update - We will remain open & continue providing dental care.
IMPORTANT UPDATE
FOLLOWING THE RECENT GOVERNMENT UPDATE AND ENTERING A NEW LOCKDOWN PHASE FROM THE 5TH OF NOVEMBER, WE WILL CONTINUE TO REMAIN OPEN AND PROVIDE DENTAL CARE AS PER THE CURRENT GUIDELINES FOLLOWING EXISTING PROTOCOLS ALREADY IN PLACE.
As part of our return to providing care, you will see some changes when you next visit us.
We are sure you can appreciate the practice will be following an updated attendance policy in line with legislation and guidance. As such there are several changes for patients to be aware of:
– Patients can only be seen by appointment in order that we are able to maintain social distancing requirements within the practice
– We will ask you to complete a verbal Covid Screening assessment and medical update before attending. Our team will brief you on the protocol & what to expect when you attend the practice.
– Occasionally, before attending a dentist may wish to have a telephone consultation with you to assess your problem to plan treatment before you attend.
– Please travel alone and avoid public transport if possible. We ask you to arrive on time, no more than five minutes before your scheduled appointment to minimise contact whilst socially distancing.
– On arrival, we ask you to knock & wait for a member of the team to greet you. Your temperature will be taken before entering the building using a no-touch thermometer. If your temperature is above 37.8°C, you will be unable to enter the practice and will be asked to return home and self-isolate as per current government guidelines.
– You will be asked to sanitise your hands-on arrival and wear a surgical mask that we will provide.
– Payment for treatment should be made using a debit or credit card to allow a contactless transaction.
Thank you all for your patience and continued support, we look forward to continuing to provide your dental care.