18/06/2026
✅ Patients who get what they want, return.
✅ Patients who get less than they expect, don’t come back.
✅ Patients who experience more than they expected, refer.
For a lot of the group, last Friday proved to be eye opening when it came to understanding the patient journey from start to finish.
And really taking the time to understand the expectations of the patient and EVERY stage of their Invisalign journey.
Thank you .samhainsworth for a great day and we’re looking forward to rounding out he module with our 2 upcoming webinars and self reflection assessment ✍️