16/06/2026
AND THE RESULTS ARE IN……
Customer Survey Results 2025/26..
Thank You for Your Feedback
A huge thank you to all the dentists and dental teams who completed our recent customer survey.
We are delighted to report an overall satisfaction score of 4.9/5.0, with every area of our service achieving an average score of 4.8/5.0.
(Each discipline marked out of 5.0)
These results reflect our team’s ongoing commitment to quality, service, communication, technical support and consistency. While we are proud of these scores, we remain focused on continuous improvement and value every comment and suggestion received.
For more than 25 years, McDowell & Service has been committed to providing high-quality dental restorations and outstanding customer service, and your feedback helps us continue that journey.
Thank you for your continued trust and support.
McDowell & Service Dental Laboratory Ltd