29/05/2020
We are aware that an announcement was made last night to the general public that Dental practices will be re-opening from 8th June for face-to-face appointments. As a dental profession, we were only made aware of this change at the same time as the public; the guidance we have received so far advises us to risk-assess the re-opening of our practice for face-to-face treatments and to make necessary changes in order for a phased re-start of our services. Whilst we are keen to start seeing patients again, safety of our patients & staff, is and will remain, our highest priority in our extremely close proximity roles. We appreciate that there have been many patients who have been triaged by our team during this lock down and we assure you that you will be prioritised when we are able to commence face-to-face appointments again.
We want to make patients aware that several meetings have been planned for next week in which management will be creating protocol & procedure documents for both patients and staff, based on the restrictions we will be given, to explain how we intend to re-start face-to-face appointments and dental treatment, whilst maintain social distancing and following guidance from NHS England and PHE (Public Health England).
At this time, we are unfortunately still unable to book future appointments, as they will be greatly affected by the outcome of further guidance and protocols. When we are able to commence face-to-face appointments, we will update our patients with further information and changes as soon as possible.
We remind patients that we are still open and will still be available for telephone triage, as we have been since lock-down began and we continue to appreciate the support and understanding shown by our patients and staff during this difficult and unusual time.
