06/05/2020
In a recent update from NHS England, it has been stressed to ALL Primary care dental practices, that unless identified as a regional UDC, we must not see any patient face to face in practice.
Following the initial guidance set out by NHS England, we had already ceased treatment and appointments from 30th March as advised and have been contacting patients on a week by week basis of these cancellations.
We are currently running an Urgent Care Triage Service from the practice, which provides triage over the phone ONLY including advice, pain management and antibiotics if required.
If you are a REGISTERED patient, who requires urgent triage during these uncertain times, please call the practice on 01582 882600 and our team will be happy to help.
We would like to take this opportunity to thank our patients for their understanding and support at this difficult time for us all, and we wish to re-assure you that we are still open for telephone triage should you need us!
We are incredibly proud of our Dental team; who continue to provide dental care to the best of their abilities within the new restrictions placed on their roles, and those staff members who have volunteered to work in the wider NHS or have provided support for local businesses within our community.
There is currently no guidance or advice on when dental services will be able to resume in primary care practices, However, we are keeping a close eye on updates from the Government and NHS England, which will allow us to keep all our patients up-to-date with any developments and changes.
We hope for the safety of all our patients and staff during this time and we remind everyone to follow social distancing measures to: Stay Home, protect our NHS and Save Lives.
