17/06/2025
🚨 24 hours left of the public consultation-click the link to have your say about the future of NHS Dentistry in Wales. 🚨
IMPORTANT UPDATE ABOUT THE FUTURE OF NHS DENTAL CARE IN WALES.
**This is a long, but important post. Please take the time to read it and share with others. Everyone should have the opportunity to have their say.**
We hope the explanation below is helpful and encourage you to have your say in the WELSH GOVERNMENT’S PUBLIC CONSULTATION.
• Like most dental practices in Wales, we are an independently owned business.
• No part of the building or otherwise is owned by the NHS. We are not employed by the NHS. We provide NHS Dental Services on a contractual basis.
• Brecon Road Dental has been providing care since 2003 when Dr Gazi set up the practice. It has continued to do so under Miriam since 2005 and, in the last 12 months, Charles & Kirsty Close have continued to provide NHS dental care to patients in Abergavenny and the surrounding areas.
• The current NHS dental contract in Wales is far from ideal for both dental practices or for patients and a change is needed.
• The Welsh Government are to introduce a new NHS dental contract in Wales from April 2026 - details of which are below:
The Welsh Government has announced proposed reforms to NHS Dental Services in Wales, set to begin in April 2026. As part of this process, there is a public consultation period which ends on 19th June, 2025. This provides an opportunity for patients, dental professionals, and the wider community to share their views and help shape the future of NHS dental care.
While these proposed changes are intended to improve access and efficiency within the NHS dental system, there are aspects of the new contract that raise considerable concerns among dental professionals. We believe it’s important for our patients to understand what is being discussed and how it could potentially impact your dental care.
What These Changes Could Mean for You as a Patient 🦷
• No formal patient registration: Once your oral health is considered stable, you may be referred to a central Dental Access Portal until it’s time for your next check-up in 18–24 months (possibly longer depending on demand). You would then be assigned to a practice (potentially not the same practice).
IT APPEARS THAT THE DENTAL ACCESS PORTAL WILL ONLY BE AVAILABLE TO PATIENTS WITH A HOME POSTCODE IN WALES. ANY PATIENTS LIVING IN ENGLAND WILL BE UNABLE TO ACCESS THE PORTAL AND LEFT WITHOUT AN NHS DENTIST.
• Limited availability at recall: Due to capacity constraints, routine preventative appointments might be extended beyond the current recommended timeframes.
• Rotating care model: You may be assigned to different dental practices for your next course of treatment. While this model is aimed at increasing access, it could affect continuity of care and the opportunity to build long-term trust with a single dentist. Dentists believe this could well signal the end of the hight street Family Dental Practice. YOU WILL BE PLACED ON A CENTRAL NHS WAITING LIST AND COULD BE SENT TO ANY DENTAL PRACTICE IN THE HEALTHBOARD AREA AND NOT NECESSARILY THE SAME AS OTHER FAMILY MEMBERS OF THAT YOU HAVE PREVIOUSLY ATTENDED.
• Data sharing limitations: At this stage, there are no provisions for sharing notes or x-rays between practices, which will impact continuity and personalised care. IF SENT TO ANOTHER PRACTICE, YOU WILL BE STARTING FROM SCATCH EVERY TIME. THE PRACTICE WILL NOT HAVE ANY OF YOUR DENTAL HISTORY.
• No additional funding announced: Without increased investment from Welsh Government, expanding access to new patients could lead to reduced availability for those currently receiving care. LOYAL, EXISTING PATIENTS WILL LOSE OUT FURTHER THAN THEY HAVE ALREADY IN RECENT YEARS.
• Fee changes: Some NHS treatment fees for paying patients may increase under the new model.
Fees will also need to be paid directly to the Healthboard likely using an online system.
YOUR VOICE MATTERS
This consultation is a critical opportunity for everyone—patients, dental teams, and community members—to contribute feedback and help shape a new NHS Dental Service that works for all.
We strongly encourage you to get involved and make your voice heard by participating in the consultation process.
Have your say by responding to the consultation.
You can access the consultation document using this link 🔗
https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.wales%2Freform-nhs-general-dental-services&data=05%7C02%7CAndrew.Dickenson%40gov.wales%7Caf27226672f84c109dbd08dd6d39de28%7Ca2cc36c592804ae78887d06dab89216b%7C0%7C0%7C638786817479099997%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C4000%7C%7C%7C&sdata=%2F6ABanac5jI0%2FsprJvQYfAXAhVIdK5EreTEdopslcDU%3D&reserved=0
There is a questionnaire at the end of the document that you can fill in online, or you can fill in the survey in the document and send by email to [email protected]
We are seeking your views on proposals to reform the NHS dental services (GDS) contract in Wales.