03/17/2020
A Special Notice to Our Valued Patients:
The Health and Safety of our patients and our employees is our top priority. In response to the COVID-19 Pandemic the Royal College of Dental Surgeons of Ontario has advised its members that all “non-essential and elective dental services should be suspended immediately. The spike in new cases and the call for effective social distancing, make it clear that bold action is required.”
At this time, our office closure will now extend to Monday, April 6, 2020. We will continue to monitor advisories from government organizations prior to confirming the exact date we are able to re-open.
If you have a scheduled appointment for routine, elective dental treatment (such as a check-up, cleaning, filling, extraction, etc.) the appointment is cancelled and we will work with you to reschedule an appointment once our office is re-opened. We will not be rescheduling appointments at this time due to the unknown time frame of our closure.
We are now restricting care to Urgent or Emergency treatment only. Please be assured if you have a true dental emergency including:
* oral/facial trauma
* significant infection
* prolonged bleeding or pain which cannot be managed by
over-the-counter medication
You will be seen on a case-by-case basis.
We will not have staff in our office and there will not be anyone looking after the phones or email at this time. Should you have a true dental emergency please contact Vern directly at 519-870-8376 and he will determine the appropriate course of action to take to treat your concerns.
Health and safety of our staff, patients and our entire community is our number one priority. Only by working together can we reduce the impact of COVID-19. We will continue to be proactive in our efforts to be part of flattening the curve and keeping the London community safe. Thank you for your understanding and for supporting each other during the difficult time.
Hoping you all stay safe and healthy!
Vern, Arta, Jackie, Tamara, Hema and Shannon