Dr. Hap Kler & Associates

01/03/2022

05/29/2020

📣ANNOUNCEMENT!!🤗

We are looking forward to reopening on June 1st!! Currently, we will be triaging and seeing emergency and urgent care cases only.

Dr. Kler and his staff have now received all required governing board guidelines and recommendations for resuming dental care. We feel confident in our complete preparation to safely provide our patients with their dental care needs.

Please take a moment to read the following measures we will be taking and what we expect of you, to ensure your own safety, as well as the safety of other patients and our staff.

COVID-19 PROTOCOL

To ensure the safety of our patients and our staff, we will be:

• Reducing the volume of appointments and increasing time between appointments to allow for increased disinfection between each patient
• Pre-screening patients prior to confirming appointments
• Donning all recommended personal protection equipment including surgical masks, facial shields, gloves and gowns
• Installing medical grade air purification systems to clean and sterilize the clinic air
• Limiting the use of our waiting area and removing all magazines and toys with increased frequency of sanitization of all surfaces and high touch areas
• Requiring hand sanitizing when you enter and exit the clinic
• Required completion of self-assessment questionnaires for both staff and patients entering the clinic each day
• Placing clear signage around clinic to encourage social distancing
• Installing plexiglass shields in our reception area

How you can help:

• Please bring and wear a mask to your appointment (cloth is acceptable) and bring minimal belongings into the office. Please ensure cell phones are put away.
• Please complete the COVID-19 pre-appointment screening form sent to you prior to confirming your appointment by phone or email.
• Please arrive at the time of your appointment only.
• Please arrive ALONE, with the exception of one guardian escorting minors.
• You will be asked to use hand sanitizer upon check-in.
• Do not book an appointment if you have traveled outside of BC within the past 14 days.
• Cancel your appointment if you are experiencing any cold or flu-like symptoms. Cancellation fees will not apply when canceling due to illness, however 48 hours notice would be greatly appreciated as we have limited appointments to accommodate our patients.
• Please be considerate of social distancing signage while in the office.
• Please use the washroom before you come. Our washrooms are unavailable for public use.

• Please ask us any questions that you may have about our new protocols!
#604-597-8260
[email protected]

05/20/2020

On behalf of Dr. Kler and his staff, we would like to update you on our current office status in response to the B.C. Government’s recent “Phase 2” plan.

As of Wednesday, May 20th, our office still remains closed with our phone lines open for emergencies only. We look forward to being able to provide our patients with dental care in the near future however, we are currently awaiting the required PPE (personal protection equipment) to ensure the safety needs of our patients and dental team are met.

We are also working on systems and protocols related to various dental procedures so we may return to treating our patients in person. This will likely begin with triaging emergency and urgent dental care on a case by case basis. The new protocols and recommendations by our government and governing body mean that we will likely be seeing fewer patients in a day.

If we know one thing for certain, it’s that dentistry will look different for a while. Please bear with us as we work toward finding the safest way of returning to practice. We thank you for your patience and look forward to seeing your smiles in the near future. We will update you as soon as we can! Until then, if you have any dental emergency, please call our office 604-597-8260.

We look forward to seeing you soon!

03/18/2020

Under the guidance of the College of Dental Surgeons of B.C. and in light of recent developments and our responsibility to help slow the impact and spread of the virus in our community, we have made the decision to close our office until further notice. All elective and non-essential dental treatments are suspended until further notice.

The health and well-being of our team and patients is the top priority for us and we are committed to doing our part to keep the community safe and in good health.

If you have a dental emergency, please call our office at 604-597-8260 and follow the instructions on the recording.

We will update our patients as we receive information from the CDSBC. We wish you and your family the best during these challenging times.

08/22/2019

Please note our new office phone number as of August 2019!
604-597-8260 😊