15/10/2026
How to submit a case so it comes back right the first time.
Six things make the difference. They take only a few minutes and help prevent most avoidable issues.
1. A complete prescription.
Include tooth numbers, material, shade, and the date you need the restoration seated. That is the date we schedule to.
2. A readable margin.
Scanned or impressed, the format is secondary. If the margin is unclear, retract, dry, and check it again before submitting.
3. The opposing arch and a bite record.
Accurate opposing information gives the technician a sound basis for the design.
4. Photographs for anterior cases.
Ideally, include a shade tab in frame, taken in natural light and without retraction. It takes under a minute and gives the technician valuable visual information.
5. Details that may affect the case.
A parafunctional habit, previous remakes, or a shade that needs to match a crown made elsewhere. Context informs clinical decisions, and it does not always show up in the file.
6. A phone number that reaches you.
If a technician has a question at 3 pm, a quick answer keeps the case on schedule. Waiting for a returned voicemail can add a day.
That's the list. Digital dentistry gives us faster visibility when something is missing, and more time to resolve it before it becomes a problem.