25/07/2025
💚 Bittersweet News from the Pacific Bio Family 💚
We’re sad to share that our amazing receptionist will soon be finishing up her time with us at Pacific Biological Dentistry.
While we’re heartbroken to see her go, we’re also so excited for what lies ahead for her next chapter. Her kindness, professionalism, and warm smile have been the first welcome many of you have received when walking through our doors — and she will be truly missed by our team and patients alike.
Please join us in thanking her for everything she’s brought to our clinic — and wishing her all the very best in her journey ahead! 🌿✨
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Receptionist/ Personal Assistant to Principal Dental Surgeon
📍 Sunshine Coast, QLD | 🕐 Full-Time Mon – Thur 08:30am – 05:00pm, Fri 08:30am – 12:30pm
Starting $38 – Open for discussion
Pacific Biological Dentistry is a holistic, patient-focused practice on the Sunshine Coast. We are currently seeking a warm, organised, and tech-savvy Dental Receptionist to be able to start as soon as possible. who will also serve as a Personal Assistant to our Principal Dental Surgeon, Dr. Lilian Kluge.
You will be the friendly face at the front desk and the administrative support behind the scenes — helping ensure everything runs smoothly so Dr. Kluge can focus on delivering exceptional patient care. You’ll work closely with our existing dental assistant who supports all clinical procedures.
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Key Responsibilities:
• Greet and support patients with professionalism and empathy
• Manage appointment bookings, recalls, and treatment follow-ups
• Upload clinical notes, x-rays, referrals, and patient documentation into dental software
• Monitor and respond to practice emails and assist with correspondence on behalf of Dr. Kluge
• Handle social media scheduling and basic marketing under ADA compliance
• Manage managing payments
• Maintain confidentiality and uphold all privacy and compliance standards
• Ensure reception and admin areas are tidy, safe, and well-stocked
• Order and receive dental supplies, supporting the clinical assistant with inventory needs
• Assist Dr. Kluge with general admin and personal assistant tasks that contribute to patient experience and practice efficiency
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About You:
• Previous experience in administration roles, preferrable if you have experience in the health field
• Excellent communication and interpersonal skills
• Confident using dental software, Microsoft Office, email platforms, and/or social media tools
• Well-organised and self-motivated, with the ability to work independently
• Friendly, calm under pressure, and committed to delivering high standards of care
• Understanding of dental terminology and infection control (training can be provided)
• A team player who enjoys supporting both practitioners and patients
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Why Work With Us:
• Be part of a small, supportive, and passionate team
• Meaningful work in a calm, holistic dental environment
• No late nights or weekend work
• Located in the beautiful Sunshine Coast region with free parking
• The opportunity to grow with a forward-thinking practice that values patient care and team wellbeing
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Apply Now
Please email your resume and a short cover letter to [email protected], explaining why you’d be a great fit for this dual role.
We look forward to welcoming someone who values connection, care, and attention to detail.
