29/05/2026
Meet LUCY ✨ (we know some of you have already had the pleasure ☺️)
As our practice continues to grow busier, we NEVER want to miss your call — because ALL our patients are IMPORTANT to us.
That’s why we are TRIALING Lucy, our AI receptionist integrated with our new dental system.
Lucy can help answer calls quickly, reduce wait times and make getting in touch with us easier than ever.
✔️ No more long hold times.
✔️ Fewer missed calls.
✔️ Faster help when you need us the most.
Lucy can assist with general enquiries, appointments and directing your call — and if she can’t help, or you’d simply prefer to speak with a person, you’ll be transferred straight through to one of our friendly team members.
This is all about improving your experience while still keeping the personal care and community feel Oakey Family Dental is known for.
We’d LOVE your honest feedback while we trial Lucy over the coming weeks we know there will be a few things to iron out but we are working hard to make every experience a positive one. 😅
Let us know what you think next time you call or at your next appointment🤗 ☎️✨