25/09/2026
To the individual who spent their morning harassing our front desk, leaving threats, and then posting a fake review this afternoon—we have kept your voicemails as a souvenir, and we are actively tracking down your real identity. This individual's arguments are entirely self-contradictory, and we ask our patients and the public not to listen to her false claims.
See our full, official statement below. If you can help us identify this person, please send us a private message.
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Public Notice: Incident Report – Friday, 25 September 2026
Your behaviour towards our receptionist and our business today has been entirely inappropriate. We expect all individuals interacting with our clinic to show basic respect before making unfounded accusations against our staff.
You contacted our practice four times this morning, Friday, 25 September 2026, within a short four-minute window between 10:27 a.m. and 10:31 a.m.
• First Call: You asked to speak with someone named ###. You were clearly informed that no one by that name works at this practice. The receptionist concluded the call to continue processing a patient who was standing at the desk. It is not our staff's responsibility to track down or investigate who you are trying to reach.
• Second & Third Calls: You called back repeatedly, raised your voice, questioned why the line was disconnected, and demanded to speak with a manager.
• Fourth Call: Because the continuous ringing was actively disrupting our reception staff and distressing patients waiting at the desk, we chose not to answer. You subsequently left a voicemail demanding that we call you back, threatening that you would take the matter to social media otherwise. However, you never even left a phone number for us to call.
True to your threat, because we did not call you back, you posted a malicious online review this afternoon. Please be assured we will be keeping your morning voicemail safely as a souvenir.
You are not a patient of this practice, and you have been firmly told that you have the wrong number. We do not have any information regarding the person you are searching for.
We would also like to make it clear that the person managing our front desk is proud to hold the title of receptionist. While she carries many other senior titles within our business and has plenty to boast about, she is happy to step in and serve our community at the front line. Being called our receptionist is a badge of honour she wears proudly, and your attempts to look down on her or her role will not be accepted.
Your online review is completely inaccurate, malicious, and misrepresents the situation. You have acted as the abuser in this situation while hiding behind an anonymous online profile. If anyone reading this can identify this individual from her fake name, please inbox us her real full name and telephone number.
Maimi W Ring us on Tuesday, 29 September 2026, and give us your full name and number so we can identify you.
On Friday 25 September 2026 at 11:39pm.