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Monday 9am - 5pm Tuesday 9am - 8pm Wednesday 9am - 5pm Thursday 9am - 7pm Friday 9am - 5pm

North Richmond Community Health

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North Richmond Community Health

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North Richmond Community Health is proud to provide award winning health services to the community.

North Richmond Community Health (NRCH) is proud to provide award winning health services to the community. We are a non-for-profit community health centre improving equity, health and wellbeing for all. North Richmond Community Health (Wulempuri-Kertheba) acknowledges the Wurundjeri people, the owners of the land on which we work. We respect the land in honour of the Wurundjeri Ancestors, who have owned this land for many thousands of years. We pay our respects to Wurundjeri Ancestors, Elders and people past and present. We also acknowledge the impact of colonisation on all Aboriginal and Torres Strait Islander people. Our Facebook Policy:
We are committed to contributing to a safe online environment. Abusive, profane, offensive, aggressive or threatening comments will not be tolerated. Such comments will be deleted or hidden and repeat offenders will be blocked.

14/10/2026

Looking for a way to give back to your community?

We have some great volunteer roles open right now, including:

💃Dance & movement program facilitator - Lead our much-loved women’s-only Zumba/dance class every Thursday.
💪Women’s wellbeing & activity program facilitator - Lead our women’s-only Strength and Balance class every Friday.
👋Visitor liaison volunteer - Be the first friendly face people see at NRCH. Shifts are Tuesday, Wednesday and Thursday, 9.00am to 12.30pm.

Find out more and apply: nrch.com.au/volunteer

07/10/2026

Meet Sam, another one of our dedicated outreach workers.

Sam recalls a time when a client was sent home from hospital with what staff assumed would be his last meal. Two years on, he's thriving. “We supported him throughout his hospital journey - medications, appointments, whether it was legal, housing or health related support,” Sam says. The client was wary of new faces at first, but in a short time they had built a great relationship.

Our AOD Outreach and Community Engagement Program focus on establishing trust and building relationships first. This provides the important foundations needed to then follow through and deliver critical supports for some of the most vulnerable members of our community. Many of our clients have been overlooked in other health and social support settings, having spent years without the help they need to get their lives back on track.

Sam wants the wider community to see what’s often missed: “how resilient and strong-willed this community is.” As Sam puts it, “there is a lot more to each client than people realise.”

📞 Need to talk to someone? Connect with our AOD Outreach and Community Engagement Program - call 1800 841 051 (7 days a week, 8:30am - 9:30pm).

🔗 To learn more about the service this program provides, visit: https://bit.ly/4iXBUVN

05/10/2026

Meet Julie, our Mental Health Outreach Worker.

Julie was drawn to the role because so many people in the AOD space miss out on mental health support - held back by complex situations, coupled with the judgement and stigma they experience in other health settings.

Julie takes the time to get to know clients by name and lets them lead the conversation, at their own pace.

Julie wishes the wider community understood how resilient the people she works with are – “and how they thrive under all these circumstances.” Above all, she wants people to see past judgement and recognise that “every community member is someone's family member - a mother, a cousin, a normal, everyday person.”

📞 Need to talk to someone? Connect with our AOD Outreach and Community Engagement Program - call 1800 841 051 (7 days a week, 8:30am - 9:30pm).

🔗 To learn more about the service this program provides, visit: https://bit.ly/4iXBUVN

02/10/2026

Meet Nat, one of our amazing outreach workers.

Nat had only been working with our AOD Outreach and Community Engagement Program a few weeks when a community member experienced a mental health crisis.

Nat describes how the community member went “from nonverbal, distressing sounds, crying and not moving,” to opening up once they got him to the ED and linked him to mental health services. Staying with him throughout and offering affirmations, Nat says, “He opened up and realised what he was initially upset about. By the time we got to see a mental health practitioner, he transformed into a different person. This was all in a span of 3–4 hours.”

Instances like these aren’t reflected in statistics, yet stories like these more clearly highlight the importance of our AOD Outreach and Engagement Program’s work.
You won't find these stories in the data, yet they highlight why our AOD Outreach and Community Engagement Program matters.

Nat wishes people understood one thing above all: that harm reduction works. Stigma, Nat says, gets in the way of seeing “the person over their behaviour. Sometimes this behaviour is just trauma, and people need support, not punishment.”

📞 Need to talk to someone? Connect with our AOD Outreach and Community Engagement Program - call 1800 841 051 (7 days a week, 8:30am - 9:30pm).

🔗To learn more about the service this program provides, visit: https://bit.ly/4iXBUVN

01/10/2026

Every day, our AOD Outreach and Community Engagement Program team walks the streets of North Richmond to check in on the people who need it most.

They support people who use drugs and alcohol in a variety of ways including health, housing mental health and legal issues. Many of the people they support have faced trauma, judgement and stigma, so the team work on building trust over time and ensure people are empowered to speak up about their needs.

"Everyone is an expert on their own life," Ginny (Program Manager) says. "We walk alongside them and support them to navigate systems."

The team is also here to engage with the broader local community too, helping keep public spaces safer, responding to concerns raised by residents, businesses and other stakeholders, and ensuring there is open communication with the community at all times.

Since the program began in October 2023 the team has:
✅engaged with 7,135 community members
✅spent 3,027 hours supporting people needing complex care coordination
✅collected and disposed of 16,244 syringes and discarded injecting equipment from our streets

Keep a look out on our socials. Over the next week we’ll introduce you to some of the people behind this work.

📞 Need to talk to someone? Connect with our AOD Outreach and Community Engagement Program - call 1800 841 051 (7 days a week, 8:30am - 9:30pm).

To learn more about the service this program provides, check out our latest news article: https://bit.ly/4iXBUVN

Pictured: Some of our dedicated AOD Outreach & Community Engagement Program team

30/09/2026

October marks the start of grass pollen season in Victoria.

If you’ve ever experienced asthma or if you sneeze and wheeze during spring check in with your GP. If you have seasonal hay fever, speak with your pharmacist about your risk of thunderstorm asthma and learn how to stay safe.

Here’s what you can do:
✅Go indoors before and during thunderstorms
✅ Learn asthma first aid
✅ Always carry your medication in grass pollen season
✅ For forecasts & alerts, get the VicEmergency app

To learn more visit: https://go.vic.gov.au/4eQN8pV

20/09/2026

🚨AFL Grand Final Public Holiday Hours🚨
We will be closed this Friday 25 September for the public holiday. The Medically Supervised Injecting Room will remain open from 9am to 6:45pm. We will reopen as usual on Monday 28 September.

If you need urgent help:
👉 Medical emergencies: Call 000
👉 After-hours healthcare: Call 13 74 25 (they tell your NRCH doctor)
👉 Dental emergencies: Call the Royal Dental Hospital on 9341 1000

Stay safe, and we’ll see you after the long weekend!

17/09/2026

Kids Activity Program - these school holidays!

Join us for a stack of fun activities for the kids under 10, including:
✅Fun with food, including creating your very own healthy lunch menu
✅Get creative with craft, drawing and colouring
✅The floor is lava game
✅And more!

📅 Mondays and Wednesdays, 1:30–3pm, both weeks of the school holidays

📍Family & Child Hub, Room 066, 23 Lennox Street Richmond

11/09/2026

This Women’s Health Week we’ve already held a number of information sessions delivered by Multicultural Centre for Women's Health, and the good news is that there are more coming soon!

This week at the North Richmond Community Hub we held sessions to help women navigating the mental health system and at our new Family & Child Hub in our main building we held sessions about cervical cancer screening for young mums. Each session had interpreters to help community members who needed language support.

We’ve had great feedback from the women in our community who valued getting more information on these important health topics. We’re grateful for our partnership with the Multicultural Centre for Women’s Health, which provides accessible, easy to understand health information direct to our local community. Thanks also to everyone who came along.

Keep your eyes peeled as we have more Women’s Health information sessions coming soon about menstruation, menopausal hormone treatment and menopause.

➡️Wednesday 23 September 11:30am-12:30pm (Vietnamese interpreter available)
➡️Wednesday 30 September 10am-11am (Mandarin interpreter available)
📍Both of those will be held at the Family & Child Hub, Room 066, 23 Lennox Street Richmond

We hope to see you there!

🔗For more details visit nrch.com.au/groups-and-events

Address

23 Lennox Street
Richmond, VIC
3121

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 8pm
Wednesday	9am - 5pm
Thursday	9am - 7pm
Friday	9am - 5pm

Website

http://nrch.com.au/

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