11/05/2020
Latest Geelong Smile Studio COVID-19 Update:
These are challenging, unprecedented times and we have needed to make some changes to the way we work in order to protect the safety of your family, our team members, and the safety of our community from COVID-19.
Your experience at Geelong Smile Studio will be a little different from previously. You will most certainly still be receiving the highest standard of dental care, but with a difference.
- In order to observe social distancing and minimise the number of people in the building, we have arranged staggered appointment times. We ask you please to arrive on time. If you arrive early, we may need to ask you to wait in your car in our car park. Our patient lounge is not being used during this time.
- To minimise the number of people in the building and the risk factors, we also ask that only parents of young children accompany patients to their appointment.
- Upon arrival, you will receive a smile. Please utilise the hand sanitizer supplied. We will take your temperature and you will be asked to perform a preprocedural mouth rinse. You will then be taken to your treatment room where your dentist/hygienist will meet you.
- We may ask you to hand over your dental health insurance card at this time for faster processing and to minimise the areas affected by patient flow through the building.
- We understand that a visit to the dentist can cause some nervous energy, requiring an urgent trip to the bathroom. Since the chief medical officer recommended the closure of public toilets, we would like to consider our toilets as public toilets, so not in use. However, if this makes your appointment difficult, please let us know.
- Most importantly, if you develop cold and flu symptoms or have been in contact with a covid-19 suspected or positive case, please inform us urgently so we can reschedule your appointment.
- The best way to contact us is by email; [email protected], or by phoning Dr Alison Robinson 0409 787 980
These changes are necessary for us to be able to provide dental care in a safe manner.
We hope soon we can get back to how we used to work, providing up to date magazines to read, having great chats, and catching up on your news, welcoming whole families in for a fun visit to the dentist. But for now, a dental experience is, unfortunately, a little different from normal.
Kind Regards,
Dr Jason Gray & Dr Alison Robinson