12/10/2024
10DLC Terms and Conditions
Effective Date: December 1, 2024
Drs. Nevins Family Dentistry, PC
1419 N. State St., Big Rapids, MI 49307
Phone: 231-796-4409
Email: [email protected]
8513 100th Ave., Stanwood, MI 49346
Phone: 231-972-4100
Email: [email protected]
1. Purpose
This document outlines the terms and conditions under which Drs. Nevins Family Dentistry, PC (“we,” “us,” or “our”) provides communication services via 10DLC (10-digit long code) text messaging to our patients. By opting into this service, you agree to the following terms and conditions.
2. Eligibility
Our 10DLC messaging service is available to patients who have provided consent to receive communications. By opting in, you confirm that you are 18 years or older or have the consent of a legal guardian.
3. Nature of Communications
Messages sent through our 10DLC service may include but are not limited to:
--Appointment confirmations and reminders
--Office updates or closures
--Treatment follow-ups
--Patient education
--Marketing or promotional offers (if consented to)
4. Consent to Receive Text Messages
By providing your mobile number, you consent to receive text messages from Drs. Nevins Family Dentistry, PC. You understand that message and data rates may apply depending on your mobile carrier and plan.
5. Opting Out
You may opt out of receiving text messages at any time by replying “STOP” to any message. Upon doing so, you will no longer receive communications via 10DLC unless you opt back in.
6. Privacy and Data Security
We respect your privacy and are committed to protecting your personal information. Your phone number and any data exchanged via text messaging will be handled in compliance with our privacy policy and applicable laws.
7. Accuracy of Information
You are responsible for providing accurate contact information. Drs. Nevins Family Dentistry, PC is not liable for any issues arising from incorrect or outdated information.
8. Service Limitations
We are not responsible for:
--Delays in message delivery caused by your carrier or network
--Failure of messages to reach you due to technical issues beyond our control
9. Modification of Terms
We reserve the right to modify these terms and conditions at any time. Changes will be communicated to you through appropriate channels, such as email or text.
10. Contact Information
For questions or concerns about our 10DLC messaging service, please contact us:
BIG RAPIDS OFFICE
Phone: 231-796-4409
Email: [email protected]
STANWOOD OFFICE
Phone: 231-972-4100
Email: [email protected]
By participating in our 10DLC messaging service, you acknowledge and agree to these terms and conditions.